Web Based Business Process, IT Services, Help Desk Management, Issue Management Software

Online Issues Management Systems, Defect Tracking & Helpdesk Support Software

IT Issue Management Tool, Service Desk Management & Software Development Services

Best Help Desk & Issue Tracking System Software - PointInsight
Web Project Management
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PointInsight Issue Management System

PointInsight provides a simple, easy to use, customizable web based business process portal that streamlines the tasks, issues and projects life cycle management.  It gives you the power to define, establish and enforce business rules and optimize business processes from large, mid sized enterprises to small businesses.  It is especially designed to automate and streamline IT services, help desk and customer support processes.  PointInsight also provides an integrated knowledge base with built-in customizable search feature for instant business intelligence features such as alerts, reports and emails.

  Customer Service Support
  Ticket Management
  Technical Support
  Product Support
  Service Requests
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  Issue Tracking
  Defect/Bug Tracking
  Task Management
  Incident Management
  Change Management
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  Project Management
  Product Management
  Workflow Management
  Quality Management
  Supply Management
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Blog Section
PointInsight Blogs
Online Help Desk Support Programs And Softwares For Business World

Most organizations today are categorized into different departments taking care of varying demands. With new technology needs, there is also an IT department in almost every office to take care of your day-to-day IT needs. Constant trainings and implementations are a part of daily routine. >>
Online IT Issue Management Solutions

From analysis, development, testing, implementation and finally evaluation, without these stages no technical service would be complete. With development comes another factor that is issue management. Information technology provides solutions to your business needs and may develop structures that solve your problems but may still need further development to become precise. >>
Business process management in a nutshell

Business process management can be defined as the approach towards aligning all business aspects of an organization with client interface. It aims at increasing efficiency and effectiveness of a business operation through constant innovations, project management skills and integration of technology with the process. >>
Web Based Issue Management Software Solution

Increasing trend of offshore development and outsourcing work induces project managers to synchronize the multiple time zones. Web based project management solution is used to view the developments on the assignments of web based team. Clients are demanding high transparency and more visibility in the progress of their projects. >>
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