Alaska’s Oil & Energy Company seeks PointInsight
to provide collaborative workspace environment for its portfolio of capital projects.
The Company is a subsidiary of the third-largest integrated Energy Corporation in
the United States, based on market capitalization, oil and natural gas reserves.
The Company is known worldwide for its
technological expertise in reservoir
management and exploration, 3-D Seismic technology, high-grade petroleum coke upgrading
and sulphur removal.
Headquartered in Houston, Texas, the Energy Corporation has operations in more than
30 countries and more than 30,000 employees working worldwide to consistently deliver
top performance and value and to maintain the company’s global market position.
The subsidiary company is well-known as Alaska’s No. 1 Oil Producer, Gas Producer
and Explorer.
The Company has multiple forms for tracking and managing developing issues;
Excel spreadsheets, Sharepoint
issues tracking spreadsheets, an
RFI system, Sharepoint action item logs, MSOutlook task lists and information transfer
via email. The need for an
issue management system stemmed from the
requirement to ensure that engineering deliverables (drawings, calculations, etc.)
are reviewed by the right people at the right time, that those deliverables are
approved based on the review comments and that the review comments are tracked through
resolution. The database requirements included simple and intuitive user interface
which can be accessed anytime, anywhere by all stake-holders.
The issue review and approval process is focused on getting discrete design deliverables
to assigned reviewers so that comments can be incorporated into the design process
in real time.
1) Identification: The process starts by identifying
the deliverables to be produced by the engineering companies for a given phase of
a project.
2) Collaboration: Based on the type of deliverable,
individual reviewers are assigned to review and address each item. The ability to
provide consolidated information to the team in a centralized location is a key
requirement.
3) Automated Communication: Approver(s) and advisors
are also assigned to approve the deliverable and to ensure the comments, when resolved,
will result in an acceptable product. This would ensure that no further changes
are envisioned beyond that point in time.
4) Accountability & Visibility: The features
of a database such as sorting and reporting were beyond what can be adequately accomplished
with a spreadsheet.
PointInsight is designed to deliver the power to effectively manage issues. It gave
the Company an issue management tool that provided the ability to establish a collaborative
e-mail based workspace.
The PointInsight software was able to accommodate all of the Company’s requirements
for hierarchical project management. The ability to create reports based on the
hierarchical criteria has been a boon to the project management group. Sorting issues
by various requirements, monitoring progress of issues, and eliminating the management
of the various project lists (word docs, spreadsheets, email, etc.) by utilizing
a central “source of truth” concept is enabling the Company to manage
their projects efficiently.
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Issue Identification
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 Allows issues
to be tagged and indexed that can further be cross referenced, searched and shared.
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Provide instant
business intelligence to decision makers. Ability to present the information in
graphical view and time lines.
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Team members
can share information from the front lines and the issue managers can sift and analyze
the wealth of information.
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Collaborative Workspace
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Gives the ability
to access your workspace anytime from anywhere.
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Enables real-time
collaboration in a corporate environment – across external and internal departments,
geographies.
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Issues get delivered
to every member’s dashboard, yet tracked and archived centrally.
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Provided threaded
communication trails that log every exchange, comment and the latest status.
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Track, Monitor & Control
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Helps assign,
monitor, control and steer through the complexities of issue management
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Powerful reporting
capability that consolidate information across the enterprise with graphical views
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Daily recognition
of open, overdue high risk critical issues that require attention
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Allows project
managers to establish transparent accountability and responsibility structures within
the organization
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